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Visual Merchandise Manager
FDE LLC, d/b/a Ashley Northeast
Brooklyn, New York, United States
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At Factory Direct Enterprises LLC d/b/a Ashley (FDE), we are committed to "Amazing" our Team Members by supporting their journey toward becoming their best selves. This commitment is reflected in our competitive compensation, benefits, culture, and growth opportunities, all of which align with our vision of being the employer of choice in every community we serve. Join a team honored by Furniture Today as one of the Best Places to Work in Furniture for 2025. 


Who We Are: 

  • #1 Selling Furniture Brand in the World 
  • #1 Retailer of Furniture and Bedding in the United States 

As an industry leader, we offer the best compensation package in the furniture industry, including: 

  • Competitive Base Salary range between $70,000 - $80,000 annually based on qualifications and experience. 
  • Company Bonus Program: Earn up to 15% bonus potential based on personal and company performance. 
  • 401(k) Program with a company match. 
  • Paid Time Off and Holiday Pay, including your birthday. 
  • Medical, Dental, and Vision Benefits starting as low as $25 a week. 
  • Referral Bonuses: Earn up to $1,000 for referring qualified candidates for open positions. 
  • Competitive Advantage: Eligibility for the FDE G3 Profit-Sharing Program, designed to reward disciplined execution, responsible growth, and shared company success through annual incentive payouts. 


Our Culture and Team Member Programs: At FDE, we pride ourselves on a culture of recognition and growth. We believe in investing in our team and value their feedback through programs like Employee Surveys. Our Ashley Cares programs highlight our commitment to our team, our guests, and our communities, including: 

  • Hope to Dream: For every mattress sold, a portion of the proceeds is used to purchase and donate beds to children in need (ages 3-16). 
  • Give a Day: Every Team Member is encouraged to volunteer for one day per year with an approved organization, and we'll pay you for that day. 
  • Corporate Chaplains: Providing support in areas such as grief care, hospital visits, marriage and parenting support, aging parents, and stress management. 
  • Life Resources: Quarterly events supporting Team Members in areas like finances, relationships, health, and wellness. 
  • Team Member Relief Fund: Offering financial support for unexpected life events. 
  • SmartDollar: A FREE financial wellness program to help you budget, reduce debt, and save for the future. 


Role Summary 

The Visual Merchandising Manager is responsible for executing and maintaining all visual merchandising standards within an assigned store. This role ensures showroom presentation aligns with FDE visual expectations and supports an amazing guest experience through exceptional product presentation, visual storytelling, and showroom readiness. 

The Visual Merchandising Manager serves as the primary owner of day-to-day visual execution, showroom presentation, housekeeping standards, and facility appearance within the assigned store and partners closely with Sales, Store Operations, Merchandising, and Facilities teams to maintain a best-in-class showroom environment. 

As a Team Member at FDE, this role is expected to support our mission of Building Human Capital, One by One by: 

  • Leading with Gratitude, Grit, and Growth.  
  • Supporting Team Members on their Best Self Journey.  
  • Creating unique, personalized, memorable, and repeatable experiences for our Guests.  
  • Driving accountability through clear expectations, ownership, and follow-through.  
  • Identifying opportunities to eliminate waste and improve processes.  
  • Contributing to FDE's Strategic Anchors:  
  • Team Members  
  • Guests  
  • Process Improvement 

Essential Functions 

Visual Merchandising & Store Presentation 

  • Execute all corporate visual merchandising directives and visual standards. 
  • Maintain showroom appearance, furniture placement, signage, accessories, bedding galleries, and lifestyle displays. 
  • Ensure all visual areas remain organized, clean, and guest-ready. 
  • Execute floor-set changes and product placement updates. 
  • Ensure visual presentation supports product storytelling and guest engagement.  

Product Launches & Execution 

  • Execute product launches and merchandising updates. 
  • Complete showroom refreshes and visual projects. 
  • Maintain presentation standards during promotional events and major selling periods. 
  • Support visual resets and seasonal initiatives. 

Store Readiness 

  • Conduct daily showroom walkthroughs. 
  • Identify and resolve visual presentation opportunities. 
  • Partner with Facilities and Store Operations to address presentation-impacting issues. 
  • Ensure promotional signage and marketing materials are executed accurately. 

Team Leadership & Store Presentation Support 

  • Directly lead, coach, schedule, and develop Housekeepers and Showroom Maintenance Associates. 
  • Establish accountability for showroom cleanliness, presentation standards, and facility readiness. 
  • Conduct performance discussions, coaching conversations, and development planning. 
  • Support hiring, onboarding, training, and succession planning efforts for assigned team members. 
  • Ensure all housekeeping and showroom maintenance responsibilities are completed in alignment with FDE standards. 
  • Foster a culture of ownership, urgency, pride, and accountability. 

Cross-Functional Partnership 

  • Support Sales teams by ensuring products are presented effectively. 
  • Partner with store leadership to maintain visual standards. 
  • Assist with store events, launches, and special projects. 

Visual KPIs & Compliance 

  • Maintain visual audit standards. 
  • Ensure compliance with signage, presentation, floor-set, and launch expectations. 
  • Identify opportunities for improvement and communicate recommendations to leadership. 

Business & Sales Support 

  • Support sales performance through exceptional visual execution and showroom presentation. 
  • Ensure visual standards support guest engagement, product storytelling, and ease of shopping. 
  • Support stores during major promotional periods, holiday events, and business initiatives. 


Schedule Expectations 

  • Scheduled to work a minimum of 40 hours per week. 
  • Additional hours may be required during major launches, remodels, store openings, holiday periods, blackout periods, and special projects. 
  • Primary responsibility for one assigned store. 
  • Support nearby stores and special projects as needed. 


Education & Experience Requirements 

  • 2-4 years of visual merchandising, retail presentation, design, or related retail experience. 
  • Furniture, home furnishings, or specialty retail experience preferred. 
  • Strong organizational and communication skills. 
  • Ability to execute visual standards consistently and independently. 

Physical Requirements 

  • Ability to stand and walk for extended periods. 
  • Ability to lift, lower, push, or pull furniture and visual materials up to and in excess of 50 pounds with appropriate support or equipment. 
  • Ability to participate in showroom moves, resets, visual projects, and store-impact initiatives. 
  • Ability to travel between store locations and company meeting locations when needed. 





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