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SMS Carrier Relations and Routing Manager (Contract)
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The company is a global communication platform offering a robust suite of tools designed to streamline and optimize communication workflows - from essential services like SIP trunks, SMS to RCS, advanced visual builders for high-frequency use cases and conversational AI.

About the job

We are looking for a well-connected SMS Manager – a carrier relations professional who would use their personal and industry networks to identify and onboard valuable SMS partners. Working alongside the sales team, you'll secure routes that meet customer requirements for coverage, quality, and price.


Responsibilities

  • Liaise with operators, aggregators, and industry organizations to strengthen the company's position in the messaging market.
  • Dynamically negotiate SMS commercials to maximize commercial value for the business.
  • Source niche SMS service providers to bridge coverage gaps and boost delivery rates in strategic areas.
  • Establish and optimize processes for effective SMS trading and manage buy-sell interactions with SMS partners.
  • Collaborate with the Product team to improve the platform’s capabilities associated with the SMS services.
  • Work closely with the Customer Service and NOC teams to establish comprehensive standard operating procedures.


Qualifications

  • Proven Track Record: Demonstrated success in relationship-building and potentially aggregator sales.
  • Industry Experience: At least 5 years in an SMS sales role. Strong network of industry contacts is a must have.


Location

We’re happy to consider suitably qualified remote candidates.



Why join us

Earning Potential: A transparent commission structure with achievable targets and accelerators for over-performance - there is no ceiling on your income.

Agile Support Ecosystem: Direct access to the Sales, Product, and Leadership teams to support your execution. We move fast and make decisions quickly.

Culture: We value "Builders" and "Closers" over "Managers." If you want to sit in meetings, this isn't for you. If you want to help sales close more deals and own your market territory, apply now.

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