We are looking for an experienced Head of Finance Operations to build and lead the operational backbone of a global finance function. This is a hands-on, execution-focused role for a strong finance operator who can design reliable systems, introduce process discipline, and ensure consistent, high-quality finance operations across multiple regions and time zones.

This role is centered on operational excellence rather than financial strategy. You will take ownership of the day-to-day and month-to-month finance processes, connecting global teams and translating strategic priorities into structured, repeatable workflows.

Key Responsibilities

1. Own the Finance Operating Rhythm

• Act as the operational engine ensuring finance processes run smoothly and on schedule
• Design, implement, and continuously improve the global finance operating calendar
• Establish and enforce weekly, monthly, and quarterly finance cadences
• Coordinate execution across core finance functions (AP, AR, GL, payroll, treasury, reporting)
• Own end-to-end month-end and quarter-end close processes
• Manage task tracking, dependencies, and deadlines across distributed teams
• Ensure seamless collaboration between US and international finance teams
• Provide visibility into workloads, priorities, and potential bottlenecks
• Establish clear ownership and escalation paths across all finance operations

2. Build Structure, Standards, and Governance

• Introduce structure and rigor into finance operations and processes
• Lead operational aspects of finance transformation initiatives
• Oversee governance and program management for ERP implementations (including NetSuite)
• Develop clear project plans, milestones, and tracking frameworks
• Define and document standard operating procedures (SOPs) across all core processes
• Coordinate cross-functional initiatives and drive adoption of process improvements
• Build scalable frameworks for reporting and data management
• Ensure system and tooling improvements translate into stable day-to-day operations

3. Drive Operational Performance

• Establish transparency and metrics to measure operational effectiveness
• Define and monitor KPIs and SLAs across finance processes
• Analyze cycle times and identify inefficiencies or delays
• Build practical dashboards to track finance performance and execution health
• Partner with FP&A and business stakeholders to link operational improvements to business outcomes
• Foster a culture of continuous improvement through data and structured feedback
• Provide regular, clear updates to senior leadership on operational performance

Required Experience

• 5+ years of experience in finance operations, controllership, or accounting operations
• Proven experience managing complex, multi-entity close processes across time zones
• Strong exposure to multi-country finance environments and cross-border operations
• Hands-on experience with ERP systems (NetSuite strongly preferred)
• Demonstrated ability to build and improve finance processes and operational discipline
• Strong program and project management skills, with the ability to manage multiple workstreams
• Highly organized and detail-oriented, with a strong execution mindset
• Ability to simplify complex workflows into scalable and structured systems
• Excellent communication skills, with the ability to work across all organizational levels
• Data-driven approach with a focus on measurable outcomes
• Fluent English